Scoped application cheat cheat

📌 Scoping Cheat Sheet: Quick Decisions

✅ Scope your application if…

• It solves a new use case not covered by existing ServiceNow products.

• You’re expanding an existing product with significant new business logic.

• You’re building a spoke or integration that benefits from isolation.

• The artifacts are part of the app’s core purpose (WHAT it does).

❌ Don’t scope your application if…

• You’re just making configurable behavior changes (HOW it works).

• The artifacts are likely to change often or are one-off adjustments.

• The use case is too small to justify a full application.

• You’re only tweaking global configurations (with proper documentation).

⚠️ Edge cases

• Expanding purpose? → Consider a dependent app.

• Modifying purpose? → Change within the same app, but document deviations.